MyCompanions

Privacy Policy

Last updated: June 17, 2026

1. Introduction

My Companions ("we," "us," or "our") operates the website at mycompanions.app and related services (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

Information You Provide

  • Account information: name, email address, and authentication credentials when you create an account via Clerk.
  • Lead and contact form submissions: name, email, company, phone number, property size, and any message you provide.
  • Payment information: billing details processed securely by Stripe. We do not store full credit card numbers.

Information Collected Automatically

  • Usage data: pages visited, features used, click events, and interaction patterns via Vercel Analytics.
  • Device and browser information: IP address, browser type, operating system, and device identifiers.
  • Campaign attribution: UTM parameters, referrer URLs, and ad platform click IDs (e.g., gclid, fbclid) to measure advertising effectiveness.
  • Cookies and similar technologies: session cookies for authentication and analytics cookies for measuring site performance.

3. How We Use Your Information

  • Provide, maintain, and improve our Service.
  • Process transactions and send related information.
  • Respond to your inquiries, demo requests, and customer support needs.
  • Send marketing communications (with your consent; you can unsubscribe at any time).
  • Measure and analyze the effectiveness of our advertising campaigns.
  • Detect, prevent, and address technical issues and security threats.

4. Third-Party Services

We use the following third-party services:

  • Clerk — authentication and user management.
  • Convex — real-time backend and database.
  • Stripe — payment processing.
  • Vercel — hosting and analytics.
  • Google Ads / Google Analytics — advertising measurement and conversion tracking.
  • Meta (Facebook/Instagram) — advertising measurement and conversion tracking.

Each third-party service has its own privacy policy governing their use of your data.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Reading Companion uploaded source text

When a platform administrator uploads a book file (such as an EPUB) to the Reading Companion, the raw source text is held only transiently to run the fact-extraction pipeline and is automatically purged within 30 days of the chapter's review and approval (or sooner). We retain only the structured, transformative factual reference data derived from it — never the original prose. See our Copyright & DMCA Policy for our full copyright posture.

6. Data Security

We implement appropriate technical and organizational measures to protect your data, including encryption in transit (TLS) and at rest, access controls, and regular security reviews. However, no method of transmission over the Internet is 100% secure.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.
  • Request correction or deletion of your data.
  • Object to or restrict processing of your data.
  • Request data portability.
  • Withdraw consent at any time.

To exercise any of these rights, contact us at privacy@mycompanions.app.

8. Children's Privacy

Our Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us: